10 general skills or competencies (Job family competencies) for Network Control Center Manager
Skill definition-Applying methods and processes in executing recovery processes in response to a disaster to protect business IT infrastructure.
Level 1 Behaviors
(General Familiarity)
Compiles a list of common disasters and threats to IT infrastructure.
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Level 2 Behaviors
(Light Experience)
Assists in the development and implementation of disaster recovery test plans.
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Level 3 Behaviors
(Moderate Experience)
Develops and uses checklists to ensure established recovery plans are properly developed.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the establishment of best practices in disaster recovery to guide teams in natural occurrences and threats.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and techniques to strengthen disaster recovery processes.
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Skill definition-Preparing, assisting, and supporting individuals, teams, departments, and organizations as they undergo IT change.
Level 1 Behaviors
(General Familiarity)
Compiles a list of potential risks and issues in implementing changes across our business.
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Level 2 Behaviors
(Light Experience)
Informs the management of the change progress to our IT infrastructure.
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Level 3 Behaviors
(Moderate Experience)
Identifies improvement opportunities to enhance the integration of change management processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the available methods to implement an IT change management process.
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Level 5 Behaviors
(Mastery)
Designs innovative solutions to improve the change management process.
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13 soft skills or competencies (core competencies) for Network Control Center Manager
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Describes our organization's major strengths and weaknesses from a BPM perspective.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
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Level 3 Behaviors
(Moderate Experience)
Describes operational changes that will lead to improved business performance.
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Level 4 Behaviors
(Extensive Experience)
Leads management intervention to improve business functioning after data, mission, and goals review.
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Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
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Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
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Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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Summary of Network Control Center Manager skills and competencies
There are 0 hard skills for Network Control Center Manager.
10 general skills for Network Control Center Manager, Disaster Recovery, IT Change Management, IT Environment, etc.
13 soft skills for Network Control Center Manager, Business Performance Management, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Network Control Center Manager, he or she needs to be proficient in Business Performance Management, be proficient in Budgeting, and be skilled in Planning and Organizing.